Your privacy is extremely important to us.
2. Information Collection, Use, and Disclosure
The Information may be used for the following purposes: o To create your account on our Platform and let you log in to your account and use the Platform. o To manage your account, provide you with customer support, and ensure you are receiving quality service. o To contact you or provide you with information, alerts and suggestions that are related to the service. o For billing-related purposes. o To reach out to you, either ourselves or using the appropriate authorities, if either we or an Expert have a good reason to believe that you or any other person may be in danger or may be either the cause or the victim of a criminal act. o To match you with an Expert. o To enable and facilitate the Expert Services. o To supervise, administer and monitor the service. o To measure and improve the quality, the effectiveness and the delivery of our services. o Market the Platform and Expert Services to you. o To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. o To comply with applicable Federal or regulatory laws, including, but not limited to laws related to protecting client and public health and safety. o To provide, support, personalize, and develop our Platform and Expert Services. o To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Websites, third-party sites, and via email or text message (with your consent, where required by law).
3. Opting out of Marketing Communication You can opt out of receiving email marketing by unsubscribing using the unsubscribe link provided in all of our marketing email communications.
4. Cookies and Web Beacons
5. Social and General Information Tools
Online identity theft and account hacking, including the practice currently known as “phishing”, are of great concern. You should always be diligent when you are being asked for your account information and you must always make sure you do that in our secure system. We will never request your login information or your credit card information in any non-secure or unsolicited communication (email, phone or otherwise).
While using any Internet-based service carries inherent security risks that cannot be 100% prevented, our systems, infrastructure, encryption technology, operation and processes are all designed, built and maintained with your security and privacy in mind. We apply industry standards and best practices to prevent any unauthorized access, use, and disclosure. We comply with or exceed regulatory laws regarding data privacy.
8. Service Providers
We may employ third party companies and individuals to facilitate our Platform, to perform certain tasks which are related to the Platform, or to provide audit, legal, operational or other services for us. These tasks include, but not limited to, customer service, technical maintenance, monitoring, email management and communication, database management, billing and payment processing, reporting and analytics. We will share with them only the minimum necessary information to perform their task for us and only after entering into appropriate confidentiality agreements.
10 Contacting us